Frequently Asked Questions
We know your first visit to the House can be overwhelming. Learn more about RMH Chapel Hill below, and please reach out to the front desk if you have any questions during your stay.
For immediate assistance, please call our front desk at 919-913-2040.
COVID-19 Specific Questions
Please see below for special policies related to the COVID-19 pandemic.
- You live at least 35 miles away from the medical facility where treatment is being received.
- Patient is a pediatric patient.
- Family members are parents, guardians, or other adults directly involved in the care of the patient.
- A referral has been sent from the medical provider to the Ronald McDonald House of Chapel Hill.
If you have a special need or question about eligibility, please reach out our Guest Services Team at 919- 913-2043.